"Marty's Playland opened yesterday 10 days after a major fire on the Ocean City Boardwalk. As you are well aware, in that you contained the scene and coordinated the entire demolition of damaged areas, removed who knows how many gallons of fire water and moisture from the interior of our building, and met all code requirements with the Town of Ocean City, and the State Fire Marshal Office. You obtained necessary permits, constructed a fire proof, electrically functioning temporary wall, and got our business open in 10 days! I have never been exposed to such an army of capable, polite, and pleasant employees. I truly believe that their demeanor was as reassuring as the work that was accomplished."

Doug Trimper
Trimpers Playland Inc. - Ocean City, MD

"Royal Plus, Inc. has an excellent reputation for quality workmanship, customer service and community involvement. Yesterday, the Chamber of Commerce was the beneficiary on that mission.

We would like to tell you how professional, accommodating and just plain nice two of your employees are. Sam Mauger, Manager and Eric Schneider, Flooring Installer, fixed two staircases that posed a potential hazard. The workmanship and concern showed by Eric, in particular, was truly appreciated. In one day, a problem that has been ongoing for months just disappeared. Sam and Eric also made sure that they looked at the carpeting seams and made appropriate changes for us.

We are very grateful and thank you for your quick response and your wonderful staff."

Melanie Pursel
Executive Directory - Ocean City Chamber of Commerce

"Because we had a disaster plan in place with Royal Plus they arrived within 24 hours with the necessary resources and people to clean and dry my store in record time. All this without the benefit of telephones or emails. Because of our disaster planning I was the first supermarket to re-open for business. Our competition was weeks and even months behind."

Roy Zappardo
President - Economical Supermarkets - New Orleans, LA

"I opened the guest bedroom door to discover a mini waterfall. I immediately called Royal Plus and within 20 minutes after reporting the incident, Neal and Ian were on the phone asking if I was alright and if they could help. Oliver arrived with Israel about 30 minutes after my call. Of course they treated me with respect and handled all of our possessions as if they were theirs. Scott arrived a few minutes later to make sure that the clean up was progressing. I casually mentioned that we were having a high school graduation party on June 3rd for our daughter and Scott assured me that everything would be restored by that date."

Mary Knight
Ocean City, MD

"Your Companies professionalism has not gone unnoticed. Our 137 unit building is a summer vacation home for many of our owners. A few of our owners have moved here permanently to enjoy their place at the beach. Less than ten units were occupied when this fire occurred and they are all pleased to be coming back to their units as the rest of our community are now anxiously anticipating our summer season to begin. We have all observed the quickness and professional demeanor all of your employees have handled themselves with us in this difficult situation."

Frederick E. Rest II
HPNC MGR

"Because of the fine performance after Hurricane Wilma on the part of Royal Plus, As manager of the Wachovia Bank properties in Key West, I have signed up the two branch banks with Royal Plus to be a part of their First Response Disaster program so the two branches will be the first up and running and able to service their clients who will need funds immediately after another hurricane disaster."

Charles Lee
Wachovia Bank