Emergency Response Program

In an effort to respond quickly and more efficiently, we have implemented the Emergency Response Program to better serve the emergency service needs of our commercial clients such as Condo Associations, Hospitals, Retail Stores etc. Upon joining the program, a representative from Royal Plus DKI will visit your facility to gather pertinent information such as the location of the water main shut-off valve and main electrical panel.  We will also compile information on the building’s total square footage and potential equipment staging areas.  All of this information is kept confidential, yet readily available to our emergency teams.  Should your facility suffer a disaster, we will use this information to begin  recovery efforts.  In the event of an emergency, having this information at our disposal saves time and will be critical in limiting the damage.  It is our goal to mitigate promptly and substantially reduce the property owner’s loss.

Our Emergency Response hotline is staffed 24 hours a day, 7 days a week, 365 days a year
Emergency Response Program members receive priority in the event of all types of emergency situations, from small water claims, to fires and other catastrophic events damaging your property.

Upon notification, Royal Plus will respond within minutes and begin mobilization of our fully equipped restoration specialists and project management teams.  Reliable restoration begins with qualified people.  Our team of Professional Restorers, Water Loss Specialists and Mold Remediation Specialists are trained to follow an organized plan with scheduled priorities and disciplined procedures producing positive results for you.

For more information, please contact us via email at

Call (866) 404-7587 and trust Royal Plus to get your home or business back to pre-loss condition! We have offices in Ocean City, MD, Berlin, MD, Snow Hill, MD, Baltimore, MD, Wilmington, DE, Jacksonville, FL, Orlando (Casselberry), FL and Key West, FL.